The ITIL Training Group

The ITIL Training Group - offer an online course planned particularly to get ready members for the examination prompting the Foundation Certificate in IT Service Management. See HERE for points of interest.

THE ISO 20000 AND BS15000 STANDARDS
The ITSM scene changed essentially with the production of the worldwide administration standard, ISO 20000. This really comprises of an arrangement of two related archives :
  • ISO 20000:1 A particular for ITSM
  • ISO 20000:2 An itemized code of training for ITSM 
The ITIL Training Group

Surprisingly, a comprehensively perceived and certifiable system now exists for the execution of administration forms inside an association. ISO 20000 is obviously lined up with ITIL, and is probably going to end up plainly a standout amongst the most broadly received global guidelines.

NOTE: ISO 20000 (in the past BS15000) is the world's first standard for IT benefit administration. For point by point data, visit the sister site of this entrance: The ISO 20000 Directory.